Frequently Asked Questions
Everything you need to know about your Calmi experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a free exchange or refund.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
Are your materials sustainably sourced?
Yes, at Calmi, we prioritize ethical manufacturing and use eco-friendly fabrics like organic cotton and recycled polyester to minimize our environmental footprint.
Can I track my shipment?
Once your order ships, you will receive an email with a unique tracking link. You can also monitor your delivery status directly through your Calmi account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.